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Inclusive services

Our Extras for you

Enjoy your stay to the fullest with our included services and extras.

  • Your favourite newspaper at any time digitally and environmentally friendly. Log in with  ReadToday during your stay at the lodges and read whenever and whatever you like.
  • Free use of the  natural pool, the lawn, the garden
  • parking space
  • Terrace (St. Oswald and Hochwart)
  • Balcony + loggia balcony (Juval & Kirchbach)
  • Herb garden for free use
  • WiFi
  • Fully equipped kitchen with ceramic hob 2 hotplates (St. Oswald + Hochwart) 4 hotplates (Juval + Kirchbach), oven, sink, dishwasher, fridge with freezer compartment, kettle, filter coffee machine, crockery, cutlery, pots and pans, tea towels
  • Basic cleaning equipment (washing-up liquid, tea towels)
  • Pillow menu
  • Small library and a selection of games
  • Free use of the portable grill station (subject to availability)
  • Final cleaning (for a fee)
  • Intermediate cleaning (on request, for a fee)
  • Change of bed linen (on request, for a fee)
  • Laundry service (for a fee)
  • Guest Pass - Mobilcard
  • Museum Mobilcard
  • Free admission to the Naturno thermal spa
  • Ötzi Bike Partner company - discount on bike rental & guided tours
  • GreenCard period limited (08.04. - 21.04.2024 + 04.11. - 17.11.2024)
  • Living like the locals: recommendations for partner companies in the region
  • The indicated rates are quoted per night and apartment for an occupancy of 2 persons, including final cleaning plus city tax of € 3.10 per person and night. Children up to 14 years are exempt from the city tax. 
  • The final cleaning fee for the St. Oswald and Hochwart apartments amounts to € 50 and to € 60 for the Juval and Kirchbach apartments.
  • Surcharges for additional people:
    - up to the 6th birthday € 10 per person and night
    - up to the 14th birthday € 18 per person and night
    - from the 14th birthday € 25 per person and night
  • Pets: We ask for your understanding that we cannot accommodate your four-legged friends in our lodges.
     
  • Booking confirmation: The booking is confirmed after the receipt of the deposit amounting to 20% of the total price (min. € 150.00) by bank transfer to the bank account below.

    Südtiroler Volksbank AG – Sede di Naturno 

    IBAN Code: IT64 E058 5658 6300 4357 1404 755

    Swift-BIC Code: BPAAIT2B043
     
  • Cancellation policy: You can cancel your stay free of charge up to 3 months before arrival. 3 months to 4 weeks before arrival we will charge 3 days of the total price. Within the last 4 weeks the cancellation fee is 100 % of the booking price.